Shipping and returns

Shipping

Free shipping in the United States on every order. Most orders are dispatched within two business days of being placed, and every order ships with a tracking number emailed to you when the carrier collects it.

Now and then an order takes longer, for example because of a carrier backlog, severe weather, or a payment or address check. Our Terms allow up to ten business days for dispatch to cover those cases. If your order is going to take longer than that, we email you.

Returns

You may return a product within 30 days of it shipping. Email us and we will tell you where to send it. Refunds are processed within two business days of the product arriving back with us, and your bank then takes three to ten days to show it.

This restates the return window set out in our Terms. Where the two differ, the Terms govern.

Questions about an order: support@wellsourceco.com or (833) 971-1362.